If you’re interested in finding out how your business can make a good first impression, Thaddeus Rex, the founder of “The Science of Charisma,” will be giving a keynote presentation on Thursday, March 28 at the Crowne Plaza Springfield from 8-9:30 a.m.

The Central Illinois Chapter – National Customer Service Association is hosting the event, which is free for members or $29 for non-members. The program is recommended for all levels of employees within an organization.

For more information, contact centralillinoiscustomer@gmail.com.